Horrible service here when the two good stylists aren’t there. I’ve never been treated so poorly in my life. I’m embarrassed my children were also treated poorly. I took my 6 year old twins in for a trim up and to fix the back of one of their cuts from the last experience. The tall rude one hacked off the back of his hair saying she did what i told her to do which was not true. The other Stylist that was working on my other twin cut a hard part in that was wayyy too wide and large and cut his skin with the clippers. My son told me she hurt him. Our usual stylist was not working and it was my mistake in taking them in when she’s not there. I highly doubt We will be returning after years of going there. I hope a manager reads this. The tall rude one should not be working in customer service. Sorry to Marah & Julie you can thank your coworkers for treating your usual customers awful.

I’ve been getting my haircut here for many years and in general have had great service. I’m not revealing my favorite stylist because I don’t want everyone asking for her but she is great. I also love the new check in/check out process and I am looking forward to using the online check in - since I’ve been asking for it for several years.

The Haircut was good no complaints. My issue is with the new check out system that asks you to add a preselected tip amount. I typically give $3 and always have however when I did the stylist looked at the amount gave me a dirty look and stormed away. I believe starting with a $5 min tip is a mistake because that is now expected. Also, this was a dry cut no shampoo very simple for my 15 year old son.